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1. Ownership

Townelectrical.co.uk is owned and operated by Town Electrical Distributors LTD

2. Basis of sale

2.1. Unless otherwise expressly agreed in writing signed by a Director of Seller these Conditions shall govern all contracts between Buyer and Seller to the exclusion of any other terms and conditions. No condition, warranty or other term which Buyer may seek to impose shall apply to Seller.

2.2. The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision. While Town Electrical Distributors Limited shall use its best endeavors to ensure that all information is correct, but shall not be under any liability for any damage, loss or expense resulting from any errors or omissions. Goods supplied may vary in detail from the illustrations and descriptions, (which are approximate and for guidance only) as a result of improvements and modifications.

2.3. No order submitted by Buyer shall be deemed to be accepted by Seller unless and until confirmed in writing by Sellers authorised representative.

2.4. Seller reserves the right to make any changes in the Specification of the Goods which do not materially affect their quality or performance.

3.0 Pricing

Whilst every endeavor is made to ensure prices are correct Town Electrical Distributors Limited reserves the right not to supply goods which are found to be incorrectly priced. In this event you may reconfirm the order upon price amendment or cancel the order and receive a full refund.

4.0 Refusal of Service

Town Electrical Distributors Limited reserves the right to refuse supply of any goods to any person or any company for any reason.

5.0. Copyright

All copyright, trademarks and all other intellectual property rights in the Website and its contents are owned by or licensed to be used by townelectrical.co.uk.

6.0 Disclaimers and Limitations of Liability

6.1 All installations / fitting of electrical goods purchased from Townelectrical.co.uk must be carried out by a qualified electrician. Failure to do so will invalidate any warranty or claim with townelectrical.co.uk.

6.2. Under no circumstances will the Supplier be held responsible for but not limited to additional electrician or any other contractor fees that arise because of but not limited to late, damaged or incorrect delivery of goods. You should not book an Electrician or any other contractor in advance of delivery.

6.3. The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

6.4 To the extent permitted by law, Town Electrical Distributors Limited will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

6.5 Town Electrical Distributors LTD makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

6.6 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Town Electrical Distributors LTD for death or personal injury as a result of the negligence of Town Electrical Distributors LTD or that of its employees or agents.

7. Availability and Delivery Queries

Any expected lead times will be given on order confirmation, however this shall act only as a guide.

Town Electrical Distributors Limited shall not be liable for any loss arising from items being out of stock, or arising from problems with delivery including late, incomplete or damaged items. Claims for incomplete or damaged items must be made, in writing via email within 48 hours of delivery.

8. Product Returns

By law, customers have the right to withdraw from the purchase of an item within 14 days of the day after the date the item is delivered. This only applies to unopened items in their original, sealed packaging.
Customers must return unwanted goods at their own cost using a ‘signed for’ carrier service. We are unable to exchange items that are not damaged, defective or incorrect after these seven days, nor if they have been used or removed from their original packaging. Upon inspection the sale will be credited less the initial carriage charge.

Please note that returning some items may incur a handling charge depending upon the manufacturer’s terms. This may be as much as 50% of the original invoiced amount from some manufacturers. Please carefully check and confirm all specifications before ordering. If unsure ask a member of staff before placing your order. No item can be returned without an authorised returns number.

Unless otherwise agreed delivery shall be made by Seller delivering to Buyer within Sellers van delivery area or by Buyer collecting Goods at Sellers premises at anytime after Seller has notified Buyer that the Goods are ready for collection.

9.0 Force Majuere

Town Electrical Distrubtors Limited shall not be liable for any default due to any act of God, war, short fall of manufacturer, strike, lock outs or other industrial action, difficulties in obtaining labour or parts, government or other restriction or regulations or other event beyond the reasonable control of Town Electrical Distributors Limited.

10.0 Data Protection

The Supplier will take all reasonable steps to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorized access to information supplied by you.

11.0 Applicable Law

These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract.

12.0 Changes to Website

Townelectrical.co.uk reserves the right to:

12.1 Change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Townelectrical.co.uk shall not be liable to you for any such change or removal; and

12.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

13.0 Contacting us

If you have any questions on this article, then please get in contact with us

Telephone – 01889 565999

Email – Sales@townelectrical.co.uk

Address – Unit 2, Matkat Park, Dovefields, Uttoxeter, ST148GA